Have Jeep Questions? Ask a Jeep Repair Expert for Answers
Good afternoon and welcome to JustAnswer!!My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.
*****I work part-time here on JustAnswer to help you and other repair their own vehicles, and I get credited by your ratings.. So before leaving the site make sure and leave me a rating. You can still reply to me as many times as needed, even after the rating.. I will need for you to be my hands and eyes since I'm not there, and to be honest with today's electronics a scantool may very well be needed to retrieve the codes or to monitor data to see what's going on*****
Do you see a red light on in the dash? If yes do you have a spare gray headed key?
The red light is your security system telling you there is an issue with the key or key module.. What is your VIN number?
Because I want to verify your Jeep is equipped with Sentry key...
I ran your VIN and you do not have sentry key.. Can you disconnect the battery for 5 min and tell me if the alarm resets?
Can you manually lock and unlock the drivers and passengers door and see if it will disarm?
Hello my name is ***** ***** I think i can help. I just looked up your VIN number and it does not appear as though this Cherokee has a factory alarm. I think you have an aftermarket alarm. Try his: look around under the dash left side for a little black pushbutton. if you see it, turn on the key and push that button. Then see if it will start. let me know.
Ok try this: disconnect the negative battery cable. Then turn on the ignition. Now reconnect the battery cable. Let me know if that works.
Hello, just checking back to see if you received my last reply. Any luck with the Jeep?
Do you have the remote for the door locks?
Ok, well maybe you should get a new battery for it. That way you can use the remote to turn off the alarm. Go to a car stereo shop or Best Buy. They should be able to get you a new battery for the remote.
Hello just checking back to see if you got a battery for your remote.