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Ask sprinkles08 Your Own Question
sprinkles08, ASE Certified Technician
Category: Jeep
Satisfied Customers: 21432
Experience:  Chrysler/Dodge/Jeep Master Certified, ASE Master and Advanced Certified, Trans and Hybrid Specialist
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2015 Jeep cherokee laitude power gate wont close

Customer Question

2015 Jeep cherokee laitude power gate wont close
Submitted: 3 months ago.
Category: Jeep
Expert:  sprinkles08 replied 3 months ago.

Hello and welcome to JustAnswer!

If it won't stay closed and there isn't anything physically blocking it then odds are you have an issue of some sort with the latch. The latch may be bad or the pawl may have just rotated to the closed position with the liftgate open.

When you try to close it by hand and the latch gets to the striker does it hit very solidly and bounce back?

Customer: replied 3 months ago.
Expert:  sprinkles08 replied 3 months ago.

It sounds like the pawl is in the closed position then. Take a look in the latch and you should see that the pawl has rotated to the closed position and there will be just a small opening that the striker would be in with the liftgate closed. Insert a screwdriver into this opening, pull the handle as you would when opening it manually and pry outward on the pawl to release it.