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Brad, Jeep Dealership Tech
Category: Jeep
Satisfied Customers: 6774
Experience:  19 Yrs Chrysler/Dodge/Jeep. ASE Master (L-1) Certified
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The seat belt on the passenger side is stuck behind the the

Customer Question

The seat belt on the passenger side is stuck behind the the head rest in the locked poistion
JA: How many miles are on the car? Has this ever happened before?
Customer: 34,000 and no
JA: What is the model/year of your Jeep?
Customer: Jeep Grand Cherokee 2012
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: Tried removing head rest, driving to unlock seatbelt
JA: Anything else you think the mechanic should know?
Customer: Nope
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Jeep Mechanic about your situation and then connect you two.
Submitted: 3 months ago.
Category: Jeep
Expert:  Brad replied 3 months ago.

Good afternoon and welcome to JustAnswer!!

My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.

So your seatbelt got caught behind the headrest and it will not loosen up to get it off the headrest? If you pull it slowly will it release? And what happened when you tried to remove the headrest?

Talk soon,


Customer: replied 3 months ago.
The head rest won't come pit
Customer: replied 3 months ago.
Customer: replied 3 months ago.
what do I do
Expert:  Brad replied 3 months ago.

I have attached the directions to remove the headrest so you can get the seatbelt released... This should get you fixed up..

If you need anymore assistance feel free to reply and don't forget the RATING before leaving the site!!

Have a great day,


Customer: replied 3 months ago.
Ok thank u
Expert:  Brad replied 3 months ago.

You are very welcome!!

Don't forget the RATING before exiting the site..

Have a great 4th,


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