Have Jeep Questions? Ask a Jeep Repair Expert for Answers
Good afternoon and welcome to JustAnswer!!My name is ***** ***** I have worked for a Chrysler-Dodge-Jeep dealership for 19 years and I will do my best to help.
I work part-time here on JustAnswer to help you and other repair their own vehicles, and I get credited by your ratings.. So before leaving the site make sure and leave me a rating. You can still reply to me as many times as needed, even after the rating.. I will need for you to be my hands and eyes since I'm not there, and to be honest with today's electronics a scantool may very well be needed to retrieve the codes or to monitor data to see what's going on...
Can I get your VIN number to see if there is an update for your radio?
Thanks for the VIN!!!
Let me see if there is an update..
Just a minute.
Ok when I entered your VIN it shows you have a RA2 radio and the latest software version is 16.12.00 released 4/28/2016. if your software is older then you will need it updated.. Let me know if you have a USB so I can send you the update to do it yourself.
If the offer below once you accept it will give you the software download and the instructions on performing the update yourself...
Glad I could help,
If you bring it to us(Dealership) it will be over 100.00 to update the radio.. So your getting to do it yourself and cheaper so it looks like a win win situation..
Your saying that your radio is up to date?