Customer: Hello, my name is ***** ***** my wife's 2002 Jeep Liberty has a starting issue. She was out shopping pulled into the parking lot, shut it off, did her shopping and when she came back out it would not turn over. Tried jumping it and that had no effect. All the dash lights come on, the headlights work etc. The battery is less than a year old. Towed it home and spent a day putting in a new starter (crazy, you have to pull the front drive shaft and loosen the left side exhaust to remove the starter, what a pain!!!) So put it all back together, put the key in the ignition and notta, no starter click, no crank, nothing. All the lights on the dash come on....
JA: Thanks. Can you give me any more details about your issue?
Customer: The car has 126000 miles on it, never really had any starting issues before. It was running fine prior to this episode. No starter issues, nothing. Now, turn the key to on, hear the fuel pump
run, turn to start and no cranking, the starter does not even click. PCM issue?
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Jeep Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: I am at work (firefighter) and do not have the car here, but yes if I do not get an emergency call I do not mind waiting and I do not mind paying either
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.