Jeep Repair Problems? Ask a Mechanic for Answers ASAP
Well Bill the reason I asked if you had the recall done is because we have seen issues where after the recall was done, the transfer case motor failed and then you cannot shift into Neutral. But whether or not is was done, there is obviously a problem with that transfer case motor. So if you cannot get it into neutral, then you will need to remove the front and rear drive shafts in order to tow it behind your motor home. Now if the recall was performed, then the dealer should replace the transfer case motor under warranty. If you can send me the Jeep's VIN number and current mileage, I can look it up and see if the recall was done on it.
Yes you can drive it without any damage. I will look this up Bill, but I do need the current mileage first,
Ok great. I will be right back Bill,
Ok Bill I found your Jeep, and the recall was performed on October 21st. So get the Jeep back to the dealer and ask them to replace the transfer case motor. They should do this under warranty.
I hope this information helps, and let me know if you need any further assistance with this.