How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Amedee Your Own Question

Amedee
Amedee, Jeep Technician
Category: Jeep
Satisfied Customers: 21829
Experience:  ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
Type Your Jeep Question Here...
Amedee is online now
A new question is answered every 9 seconds

1994 jeep grand cherokee limited: ive taken the starter..ve replaced

Customer Question

i have a 1994 jeep grand cherokee limited the won't turn over. i've taken the starter to an auto parts store they said it was fine i've replaced the battery because its shot. i've tested the wire between the battery and the starter. i've tested the starter ground. the starter gets 12 volts on the large pole but while i'm cranking i get nothing on the small pole i've tested the security system and it shuts off and activates only when i disconnect the battery. but just in case i've both unplugged the security control box and left it plugged in while grounding the purple/yellow wire. next i guess i'll just have to follow the wire but was really hoping somebody might have an easier way
Submitted: 3 years ago.
Category: Jeep
Expert:  Amedee replied 3 years ago.
Hello!

Did you still need help?

Do you want me to walk you through this diagnoses?

DO you need a wiring diagram of the starting circuit?
Customer: replied 3 years ago.

you're the first to respond yes on all three

Expert:  Amedee replied 3 years ago.
Ok.. no problem!

Does the check engine light come on with the key in the on position?
Customer: replied 3 years ago.

no but i checked it for trouble codes and the only two i got were

12 - error messages have been cleared in the last 50 to 100 starts

and

55 - end of message

Expert:  Amedee replied 3 years ago.
IS this a 4.0 liter engine?
Customer: replied 3 years ago.
5.2
Expert:  Amedee replied 3 years ago.
. Check if there is power on the Red/White wire and power to the Yellow/Red wire in the crank position at the starter relay. If the Red/White wire is jumped to the Light Green/Black wire, does the starter motor engage? If not, check for an open in the Light Green/Black wire down to the starter solenoid. Ground the Black/White wire on the relay and check if the starter will engage with the key in the crank position. If it does, check for an open circuit to the park/neutral switch on the transmission. If it does not, apply power directly to the solenoid wire at the starter. Does the starter engage? If not, check power to the B+ cable and replace the starter.



Potential Causes:
Park/Neutral Switch Ground
Defective Relay
Relay Power
Defective Starter Motor


Here is a wiring diagram.

graphic
Customer: replied 3 years ago.
i'll give that a shot can i leave this tab open until i check it tomorrow
Expert:  Amedee replied 3 years ago.
You bet you can!

Even if you accept my answer now, we can still continue our conversation if you have any further questions!
Customer: replied 3 years ago.

sorry it took so long to respond you wouldn't happen to know which pin numbers these are at the sarter relay so i don't have to take the fuse box apart and was that diagram for a starting circuit or a charging circuit

Expert:  Amedee replied 3 years ago.
This is what I have..

graphic
Customer: replied 3 years ago.
okay and which color corresponds to whcih terminal
Expert:  Amedee replied 3 years ago.

The starter relay is on this wiring diagram. You can match up the color codes to the terminals with diagram.

graphic
Amedee, Jeep Technician
Category: Jeep
Satisfied Customers: 21829
Experience: ASE Master Technician advanced level specialist. Wisconsin certified emissions state inspector
Amedee and other Jeep Specialists are ready to help you
Customer: replied 3 years ago.
that should work thanks you
Expert:  Amedee replied 3 years ago.
Sounds good!

Thanks for the accept!

Have a great night!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
< Last | Next >
  • Thank you so much for your answer. My initial estimate was $325; I got it done for $100 - part and labor. Lynn B. Ormond Beach, FL
  • I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat. Stan Sayre, PA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • Mark

    22 Year Factory trained technician

    Satisfied Customers:

    2548
    Jeep factory training........25 years in the industry.
< Last | Next >
  • http://ww2.justanswer.com/uploads/MO/MoparCertified/2012-6-7_4142_mechanic.64x64.jpg Mark's Avatar

    Mark

    22 Year Factory trained technician

    Satisfied Customers:

    2548
    Jeep factory training........25 years in the industry.
  • http://ww2.justanswer.com/uploads/jeep10000/2008-9-18_222938_192601.jpg Chris's Avatar

    Chris

    Shop Foreman

    Satisfied Customers:

    2265
    Jeep and ASE Certified Master Tech
  • http://ww2.justanswer.com/uploads/ke4ich/2009-08-12_212931_DSC02211.JPG moparfl's Avatar

    moparfl

    ASE Certified Technician

    Satisfied Customers:

    1128
    ASE Master Tech Chrysler Dodge Jeep Master Tech
  • http://ww2.justanswer.com/uploads/nvltgo/2010-10-18_211525_youranswers.jpg Dave's Avatar

    Dave

    Jeep Master Tech

    Satisfied Customers:

    1120
    Chrysler Triple Master, ASE master Tech AA degree in Auto.
  • http://ww2.justanswer.com/uploads/tsmodie/2009-6-10_144056_tim.jpg Tim Mohr's Avatar

    Tim Mohr

    ASE MASTER TECH

    Satisfied Customers:

    805
    30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL
  • http://ww2.justanswer.com/uploads/CD/CDJMastertech/2012-6-9_201455_JustAnswerProfilelarger.64x64.JPG CDJMasterTech's Avatar

    CDJMasterTech

    Jeep MasterTech

    Satisfied Customers:

    576
    Factory trained and certified Jeep Master Technician, ASE Master Technician
  • http://ww2.justanswer.com/uploads/jeepmopar76/2009-3-18_2204_63998760.jpg jeepmopar76's Avatar

    jeepmopar76

    Jeep/Chrysler Triple Master Tech

    Satisfied Customers:

    572
    32yr ASE Master Tech, 9yr Chrysler Master Tech, 19 yr Jeep Dealership service including AMC/Eagle