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Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15410
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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I have replaced the new RCM restraints control module in

Customer Question

Hi
JA: Hi. How can we be of help?
Customer: I have replaced the new RCM restraints control module in Jaguar XF 2015 but the same code occurred as old RCM. B1193-00 Crash event storage Full and locked
JA: How many miles are on the car? Has this ever happened before?
Customer: No
JA: Are you fixing your XF yourself? What have you tried so far?
Customer: No I am mechanic it's accidental car
JA: Anything else you want the mechanic to know before I connect you?
Customer: This car is not taking aelf
Submitted: 3 months ago.
Category: Jaguar
Expert:  peterpete190 replied 3 months ago.

Hi my name is ***** ***** I will be happy to assist with this today.In some cases I may need more info to assist better.I apologize for any delay.

Was the air bag module replaced with a new module or used module?

Let me know so we can continue,thanks Pete

Customer: replied 3 months ago.
It's new
Customer: replied 3 months ago.
Hi
Expert:  peterpete190 replied 3 months ago.

Was it set up/programmed at all after replacement?Were all components replaced that went off or were damaged during the collision at all?

Customer: replied 3 months ago.
It's new with the same part number
Expert:  peterpete190 replied 3 months ago.

Let me know if you received my last reply above?

Customer: replied 3 months ago.
No I have tried to program but it is showing the fault. Yes we have changed many components
Expert:  peterpete190 replied 3 months ago.

O.k.,this is a difficult one for me to help pinpoint from here myself but others here may be able to assist further on this.

I will open your question up for others here to see if someone else can assist further on this as there may be others here that may have more info on what to check or do with this issue.I hope you can get this resolved with ease.No need to reply to my last post here unless it is a last resort as it will keep your question locked to me and others will not be able to view it.If you feel you want to continue to work with me on this feel free to reply at any time but keep in mind in some cases it can be difficult to fully diagnose or help repair this without seeing your vehicle.

Thanks Pete

Customer: replied 3 months ago.
I can give you my teamviewer and I want to solve this issue as soon as possible
Customer: replied 3 months ago.
I am very worried
Expert:  Richard replied 3 months ago.
What tool was used to program it? Any other fault codes? Can I have the last six of your VIN and the part number off the module?
Customer: replied 3 months ago.
Sdd and Autel Maxisys
Customer: replied 3 months ago.
Vin T02395
Customer: replied 3 months ago.
X250 CX23-14D374-AD
Expert:  Richard replied 3 months ago.
OK thanks. Any other fault codes stored?
Expert:  Richard replied 3 months ago.
Need last six of the VIN. S followed by five digits?
Customer: replied 3 months ago.
SAJAC05V5FVT02395
Customer: replied 3 months ago.
No other faults
Customer: replied 3 months ago.
What to do now?
Expert:  Richard replied 3 months ago.

We need to inspect the vehicle to see if any other parts that have deployed that were not replaced. Look again at the rear seat belts and front seat belts to make sure none have deployed. Then install the old module back and see if there are any other cdes sotred other than the crash full.

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