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Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15344
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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2003 Jaguar Vanden plas. In fail safe mode. Won't go into

Customer Question

2003 Jaguar Vanden plas . In fail safe mode. Won't go into gear, completely dead. How do we it out of fail safe ?
Submitted: 3 months ago.
Category: Jaguar
Expert:  Richard replied 3 months ago.
Is the engine not starting?
Customer: replied 3 months ago.
Will not start, will not go into gear...
Customer: replied 3 months ago.
Will not start,, will not go out of park
Expert:  Richard replied 3 months ago.

Ok we may have a problem with the not in park switch on the shifter which can cause this. Remove the small torx screw at the top of the shifter then gently depress the manual release as you move the shifter into neutral. Make sure the N is lite up on the shifter and see if the engine will start.

Customer: replied 3 months ago.
I'll try that... I'll get back to ya
Customer: replied 3 months ago.
I guess I need a special torx for this one,,, I'll get back to ya
Expert:  Richard replied 2 months ago.

A flat blade screwdriver sometimes will work but it is T30 torx

Customer: replied 2 months ago.
Got to manual shift. Put it in neutral, still not starting
Expert:  Richard replied 2 months ago.

OK please check fuse #5 and #7 both 15 amp in the driver rear heelboard fuse box. This fuse box is under th carpet cover in between the rear seat cushion and floor. Make sure the fuses are not blown.

Customer: replied 2 months ago.
5 and 7 are good
Expert:  Richard replied 2 months ago.

Ok this could be a problem with the body processor module or the module network malfunction. We can use an OBD II scan tool to see if we have any stored fault codes. Also please check the connection tot he body processor module which is under the passenger side dash behind the glove box. It is secured by one 10mm bolt.

Customer: replied 2 months ago.
I'll check the module connection, however , the obd scan tool says it's not getting connection. Can't communicate with obd
Expert:  Richard replied 2 months ago.

This could very well be the problem as a problem with the ECM or ECM circuit can cause this. If you have a digital multmeter we can perform some electrical tests.

Customer: replied 2 months ago.
busy at work,,, waiting to get multimeter for tests
Expert:  Richard replied 2 months ago.

Ok just let me know.