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Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15312
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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2 00 : 2002 x model. With full battery turn key on to start

Customer Question

JA: Sometimes things that you think will be really complicated end up being easy to fix with Jaguar. The Jaguar Mechanic I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: 2002 x model. With full battery turn key on to start and the fans come on, but the starter will not come on.The gear box light comes on. Tell me if there is diode that controls the transmission so I can get it started.Thank you.
JA: Is the car in "Park" or "Neutral?" Do you know if your car has a "wheel lock" feature?
Customer: It is in Park.I do not know if it has a lock .
JA: Are you hoping to fix this yourself?
Customer: Yes.
JA: Great! What have you tried so far?
Customer: I have it jacked up on jack stands ,but to no but have not found out what to do.
JA: Is there anything else important you think the Jaguar Mechanic should know about your Jaguar?
Customer: Is there a diode that controls the tranny, I already have replaced the shifting
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Jaguar Mechanic about your situation and then connect you two.
Submitted: 4 months ago.
Category: Jaguar
Expert:  Richard replied 4 months ago.

This sounds like an issue with the ECM since the fans are coming on. It could be the ECM diode or ECM relay in the engine compartment fuse box. We also should check the battery as low voltage can cause this so please check the battery and cable connections. We also will need to check fuses with a digital multimeter checking for battery voltage to all fuses as this will also check the switched system power relays. Also please make sure the inertia switch did not trip. To reset it just depress the top of it. It is located behind the passenger front kick panel. There should be a hole int he panel where you can put your finger through to depress the top of it. We also need to scan the vehicle for the stored faults. Let me know.