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Richard
Richard, Jaguar Technician
Category: Jaguar
Satisfied Customers: 15439
Experience:  12 years at a Ford/Lincoln Mercury and Jaguar dealer as technician and shop foreman.
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What is the cause of the symptom "track not available" ASC

Customer Question

What is the cause of the symptom "track not available" ASC not available?
Submitted: 1 year ago.
Category: Jaguar
Customer: replied 1 year ago.
It will also go into a failsafe mode
Expert:  Richard replied 1 year ago.

Other than the warnings does the vehicle drive normally or does it go into limp?

Customer: replied 1 year ago.
It goes into limp
Expert:  Richard replied 1 year ago.

Do all those warnings come in at the same time?

Customer: replied 1 year ago.
usually
Customer: replied 1 year ago.
I'm in the car and its doing it now
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 1 year ago.

OK usually this is caused by a fault with the electronic throttle. We need to make sure all the connections are clean and secure. In most cases just turning the vehicle off and back on will reset it. To be sure what the fault is we will need to have the vehicle scanned for the stored fault codes.

Customer: replied 1 year ago.
Ok thanks
My mechanic has replaced a lot of the connections and we still can't locate the problem. It is still ongoing I was hoping you had another idea.
Expert:  Richard replied 1 year ago.

Most likely the throttle itself. Lets see if we can get the vehicle scanned at your local parts store to see if there is a code.

Customer: replied 1 year ago.
Ok I'll try to limp it to an auto parts store and get it scanned
Expert:  Richard replied 1 year ago.

Leave it running and do not turn it off when you scan the vehicle.

Customer: replied 1 year ago.
Ok I will try and get that done tonight and let you know what they say otherwise I will add to this tomorrow and hopefully we can get it figured out
Expert:  Richard replied 1 year ago.

OK let me know