I have a small shop (we dont sell booze) and have a problem with a couple who are making my life hell with vexatious complaints to police with regard to other business interests. They only come in to the shop occassionaly for cirgarettes but I dont want anything to do with them can I refuse to serve them
State/Country relating to question: Ireland
asked a number of legal friends and they all have different answers
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Yes I would like some help with my query. When I initially asked the question I was not very discreet in how I put my question and put in information that would have made it very obvious as to where I live. I didn't realize that it would be up on the web for all to see. I asked for it to be blocked. I then sent the above message.
Further information was asked for which I thought I had sent but it doesn't seem to have got through. So I will try again.
My husband and I operate a transport business (government subsidy) and small shop. We live in a rural part of the country where our customers send in their order to the local supermarket and we collect them and deliver them. The shop only stocks a few basic goods e.g. cigarettes, pet food, tea/coffee, peas, beans - iron rations. We don't sell bread or milk. So people only come to us when they are really stuck. The couple in question have been making unfounded complaints to the county council, the police and anyone else they can think. Over a period of months the husband continually photographed my husband as he went about his work, to my mind this was intimidation and harassment. On one occasion he blocked theroad so my husband couldn't do the deliveries (there were witnesses to these events). He interefered with our equipment - nobody actually saw him but he was in the area at the time. They both followed me in their car as I dropped people home from a social one night about 2a.m.. They were right up behind me - another attempt at intimidation. I pulled in and let them pass, this they did but instead of turning in to where they lived, they pasted their entrance and pulled in up the road so that I had to pass them again. I dropped off my two friends and from the top of the hill I could see that they were blocking my way. By the time I came down they had moved on but I could see their lights in the distance and they were not moving. Another car came towards me and stopped to say hello. He knew they were waiting for me so we chatted until they got fed up and moved on and went home by another road. We could see their lights the whole time. Yet another effort to intimidate. I dont what they would have done if that other car had not come along. I am a women in her late fifties and they are a couple in their thirties. I have received a letter from their solicitor claiming that I was abusive and had harassed them and that I had blocked their way on a particular date. I have photographic evidence and witnesses that this was not the case. He has a history of being a bully. Some people are afraid of him and others just ignore him because they feel by butting heads with him is just feeding his need for confrontation. I have reported all this to the police just to have it on record. Surely with this level of initmidation I have the right to refuse them, especially as the way we operate is not an essential service
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