Hi!! Few weeks ago, a salesman trying to sell internet and telephone services. I said that I have a contract with the current company and I can`t change it. One week later I got a letter saying that I`ve changed my company, when I call the company saying that I didn`t change they said that have a contract signed by me, they sent a copy of the contract and I discovered that the salesman has forged my signature on the contract . Now the contract with the company that was supplier me are braked and I have to pay for that. Can I sue the company for it? What can I get as a compensations?Thank you.
1. You can most definitely sue the company for whom the salesman worked. As there is fraud involved, it is an open & shut case. You should write to them and demand compensation. Compensation for this type of fraud normally amounts to €1,500 - €3,000. If you do not get any satisfaction directly from the company, you can contact the Financial Ombudsman and make a complaint on www.financialombudsman.ie. Breaches of this nature are taken very seriously and will result in censure of the company concerned if they don't take action. Accordingly, you should assert your rights here. Write also to your pre-existing company and ensure that your services are re-established as soon as possible. Finally, if you wish to make a complaint to the Gardai, then do so. It is a criminal offence to fraudulently sign another person's name to a contractual agreement without their consent. As a result, this salesman will be charged with a criminal offence.
The problem is... was one year contract, had few months left, now I have to pay fee because "I`ve braked the contract" and I have to get one year contract agaig if I want keep the service, and I really need land line and internet, but I don`t want get year contract again. You don`t think the company shoul pay for this?
2. All the money expenses and damages you have suffered by reason of this wrongful act are recoverable as compensation against the company for which the salesman worked. This includes contract "break" fees and the costs associated with alternative internet use. I would advise you to simply pay the fee now and recover it later. That way you are not without internet cover & telephone services for any period.
Barrister 17 years experience
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