What is the name of the act of law that forces a company to continue provision of a service while a "gesture payment" is being made
Personal research; online research.
I have a head injury so I am unable to look at the appropriate act and solve my problem without the name of the act of law.
You might expand somewhat on your entire problem as your question is somewhat vague??
We're making gesture payments to a telephone company while in the middle of the seventh month of fighting for a promised complaint resolution involving their breach of the data protection act and their later justifying the action on the basis I'm disabled.Despite the fact we are in credit on all undisputed monies, we've had our service cut.We're aware that legally, under Europe there's no way they can fail to provide during the period of dispute for as long as without prejudice payments are being received, however I can't remember the name of the act and I want to refer back to it to further our case.(Further development, as at today, they claim that there is no such legislation. Consumer groups and private people advising us maintain there is - we just can't get the name of the piece of legislation out of anyone)
Unfortunately, I am aware of any such legislation, domestically or at a European level. Why can t these consumer groups provide you with details of such legislation? . It would seem somewhat bizarre that a piece of legislation would require a private enterprise to continue to provide a service where they felt rightly or wrongly they were not being paid for it
I agree, it seems odd, but then nothing with this case is straightforward.The point is, it's them, not us who's in breach of contract. We just need the name of an act.At this point, if you'd rather, I can withdraw the question if that's easier for you?
You claim that they are in breach of contract and they no doubt claim the opposite. I would feel that no such act exists or possibly your interpretation of a piece of legislation is incorrect
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