I was afraid of that. I searched the USPTO trademark data base and there are no registered marks similar to “Allen Credit and Debt Counseling Agency”.
If a name is XXXXX XXXXX there is not much one can do to stop another from using such name. And if the other entity is a scam website the situation is even more difficult, except, you could try to expose the scam.
I have already submitted a request for Norton/Symantec to investigate this site’s use of the VeriSign seal. If such site is a scam perhaps Symantec/Norton will be able to do something.
If the site is legitimate, then a good strategy would be to:
(a) Find out who owns the site and if you know these people or have any business dealing with them;
(b) Try to find out who used the name first;
(c) (if applicable) Try to find evidence that the other party knew you and that you were already using the name before they did;
(d) If your company/service are well known they you have other possible actions as noted below.
If you know you used the name first, before you approach the owner of the other site, you should consider filing a trademark application.
Even without a trademark, if your services or goods are widely known, one may have grounds for a suit via the concept of “passing off”.
After/if you file a trademark application, you will be in a better position to send letters to the site owner and try to resolve the dispute.