Immigration Law Questions? Ask an Immigration Lawyer.
Good afternoon, I am an Immigration Law attorney and former Prosecutor for the State Attorney's Office. I'll be answering your questions today, please understand this is for informational purposes only, and we do not currently have an attorney-client relationship. I've reviewed your question, please allow me just a few minutes to prepare some information for you, thank you!
I received your request for a phone call, however it states that there was a problem with payment to the website.
Would you like to take a moment to contact customer service to get that rectified?
I can wait, or I can finish typing my response here, just let me know, thanks!
I'm sorry but I am a site user like yourself, payment is not handled through me but through the customer service department and at this time it won't allow us to connect because it says the payment did not go through. I can try sending you the link myself and that may work. Let's try that and you can let me know.
Hello! Thank you for using Just Answer. I am James. It seems the other lawyer opted out, so I will continue to assist you if you would like me to. However, you are being charged more than $5 for the answer. I think the total $38, but you will have to contact customer service to confirm.
Would you like to continue with me?
It does not appear that you've bene charged the $59 because the payment was not authorized. If it were, we would have been notified of that. So perhaps it would be best to contact customer support to determine what has been charged.
You can contact customer service by going to www.justanswer.com/help. Contacting them by phone probably is the best way to go about this.
Once you've figured out what you've been charged, come back and decide, once and for all, if you want to continue. Does that sound fair?