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Good day, my name is Brandon. The short answer is "no", that is not right. Is this a woman whom you have never met in person?
If not, I would be particularly weary. She is either innocently mistaken, or she is trying to scam you. Either way, there is not a 2,000 pounds declaration fee note to be paid. I hope that this helps. Let me know if further clarification is needed, and please leave a rating once you are finished (it is how I am credited). Thank you!