I am so sorry about the delay. I do not know what happened, but I am here now.
Kindly remember that I do not get a salary here. Your positive rating is the only way I am rewarded for doing my job. So please do not forget to give me 3 or more stars, or any smiling faces, before leaving the site today. Thank you!
ANSWER: There is absolutely no way for me to know for sure, with 100% certainty. But it is likely that this is the case if you filed a duplicate application with a full set of documents. The only way to know for sure, whomever, is to call the USCIS, and speak with a Level 2 immigration officer. They can see things in the record that would give you an idea of exactly what happened.
I hope I have answered your questions. I aim to give you excellent service, even if the outcome is not what you wanted. So I am happy to answer any related follow-up questions you might have, at no additional charge.
And if you want to talk on the phone for 30 minutes, I can send you an offer for that.
Once you have received an answer, please help me get credit for doing my job, by giving me a positive rating of 3, 4 or 5 stars or any of the smiling faces. You can still ask more questions, even after you’ve given a rating.
A BONUS is also appreciated if you feel I've earned it.
And if you have questions in the future, write FOR JAMES in the question and I will be your personal Expert in this category.