Thanks for your continued patience.
Unfortunately, I don't have great news to share, but some of the information I'm providing you should prove helpful. Please note that I'll always do my best to help you come up with a solution, but sometimes the law does not have a good solution for ever possible scenario. Unfortunately, I cannot change that. I am only here as an information source, so please do not hold bad news against me by giving me a negative rating.
I know this is extraordinarily frustrating to deal with, but sometimes, backlogs have no good reason. And sometimes, backlogs are caused by a delay in background checks. In this case, there does not seem to be clear indication of the reason for the delays, once you provided the information that was requested of you. So now you need to try other options for getting action on your application.
The first thing I would do is call the National Customer Service hotline, which I'm sure you've done previously. You might consider telling the agent that you are missing your Receipt Notice number, and that you'd like to be connected to someone who can provide it to you. You should ether be transferred or given an option to wait to receive a call back. When you finally speak with one of those higher ups, ask them for the receipt notice number. Then tell him/her that while they are providing you with the number, you'd like to know the status of the case. They should be able to provide you with the most up to date information available on your case.
Also, check out this link, for option on contacting agencies to try and get things moving along: http://immigrationroad.com/green-card/contact-uscis-fbi.php
I mentioned the congressional inquiry, as this seems to work for some people. It does not speed up a background check with the FBI, but it can get you some answers as to what is causing the delays. My gut is that the delays are begin caused by background check backlogs, but I cannot be sure. The congressional inquiry requires that you contact your US house representative and your state senators to have them inquire as to the hold up in your case. They are not required to do so, but often make inquiries on behalf of constituents.
I hope I have answered your questions. Keep in mind that I only get credit for my work if you rate me positively. If you're satisfied with my answer and my professionalism - not the outcome or the state of the law which I cannot control - please select a top-three rating. Again, if you feel the need to use "poor service" or "bad service," please ask follow-up questions instead, so that I can try to help you further. Remember that the bottom two negative ratings are used for Experts or professionals who are rude and/or bad at their job, and I'm confident you'll find me to be professional and truthful with you.
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