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david craig
david craig, Auto Mechanic
Category: Hyundai
Satisfied Customers: 2528
Experience:  owner/mechanic at 3D Automotive
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My alarm went off and on twice last night. I went out to

Customer Question

Hello, my alarm went off and on twice last night. I went out to check it and it wouldn't start. I thought something was wrong with the battery but all the lights worked but the car won't start. Any help would be greatly appreciated.
Thanks
Submitted: 4 months ago.
Category: Hyundai
Expert:  david craig replied 4 months ago.

Hi Im David. when you try to start the car what happens? does it crank or does it do nothing at all?

Expert:  david craig replied 4 months ago.

I will be on throughout the day, but will be leaving for an appointment shortly.

Customer: replied 4 months ago.
At first it clicked, after that nothing at all. I tried to get a jump and nothing happened. The battery seems strong.
Expert:  david craig replied 4 months ago.

ok, when you try to start the car does the security light on the dash go out?

Customer: replied 4 months ago.
Actually I'm not sure, I wasn't looking for that. I'm away from the car now. I will check. If the security light comes on what should I do next?
Thank You
Expert:  david craig replied 4 months ago.

if the security light doesnt go out when trying to start, the immobilizer has been activated and you will need to call a certified locksmith with the proper test equipment to come and reprogram your key or have the vehicle towed to the dealer.

Customer: replied 4 months ago.
What if the security light doesn't come on?
Expert:  david craig replied 4 months ago.

then we need to check to see if the fuel pump is running

Customer: replied 4 months ago.
The fuel pump can disable the car?
Expert:  david craig replied 4 months ago.

yes it can. what i need you to do is turn the key to the run position. listen closely to see ig you can hear the fuel pump run for a few seconds. if you cant hear it then have someone stick their ear to the fuel door while you turn the key to the run position.

Expert:  david craig replied 4 months ago.

do you still need assistance?

Customer: replied 4 months ago.
Hi David, almost certain it's an alarm problem. I disconnected the positive from the battery and as soon as I reconnected the battery the alarm came on.
So what's the next step?
Thank You
Expert:  david craig replied 4 months ago.

When you reconnect the positive battery terminal and the alarm goes off hit the lock/unlock button on the key fob.

Customer: replied 4 months ago.
I only have the valet key, my remote is broken. Is there another way?
Expert:  david craig replied 4 months ago.

standby please. thanks

Expert:  david craig replied 4 months ago.

disconnect both battery terminals. clamp them together for 15 minutes to reset all modules. reconnect them and see if that helps.

Expert:  david craig replied 4 months ago.

just checking in to see how its going

Customer: replied 4 months ago.
Hello, sorry for the delay. The car is now working. I reset the alarm and it's working fine so far. Thank You for your help
Expert:  david craig replied 4 months ago.

you're welcome. glad its working... please accept the answer and leave a 5 star rating for me if you were satisfied with my assistance. thank you. have a great week.

Expert:  david craig replied 4 months ago.

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