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Ask Chris (aka- Moose) Your Own Question
Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Hyundai
Satisfied Customers: 47297
Experience:  16 years of experience
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Doors won't open at all. Have tried electronic locks and

Customer Question

Doors won't open at all. Have tried electronic locks and nothing happens. Car is Santa FE 2015 with 12,000 miles on it. Any suggestions?f
JA: Is it your first time dealing with this issue?
Customer: Yes it is.
JA: Are you fixing your Santa Fe yourself? What have you tried so far?
Customer: I don't know what to try, it's like the car is dead. I can't open the doors at all.
JA: Anything else you want the mechanic to know before I connect you?
Customer: No
Submitted: 5 months ago.
Category: Hyundai
Expert:  Chris (aka- Moose) replied 5 months ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner till early morning.

  • I am sorry no one has helped yet in return for the question fees you have already paid.
  • I believe I can help with this question.
  • Reply and let me know when your able to work on this concern.
  • If the battery is dead and preventing the lock actuators from working, you can get power to the car at the large wire on the starter or alternator using jumper cables.
Expert:  Chris (aka- Moose) replied 5 months ago.

Hello again Chris here,

  1. I have to assume you were not pleased with my help, because you have not replied or rated the post.
  2. What would you like to do regarding your question now?
  3. Do you still need help? Please reply I want you to get equal to or more than what you paid for.
  4. This post is coming up on the 7 day mark where it times out. That can prevent me from being able to post answers to your replies.

Thanks Chris