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Chris (aka- Moose)
Chris (aka- Moose), Technician
Category: Hyundai
Satisfied Customers: 44493
Experience:  16 years of experience
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My rear hatch will not unlock, its making noise like it is

Customer Question

my rear hatch will not unlock
JA: Is this your first time dealing with this issue?
Customer: its making noise like it is trying ... I tried to manually unlock open but it just wont release becasue of being locked.
JA: What is the model/year of your Hyundai?
Customer: I also at the same time have issues with the key fob being able to unlock or lock the drivers door
JA: What year is your Hyundai?
Customer: 2007 vera cruz
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: I would like to because no one including the dealer has figured it out yet...
JA: Anything else you want the mechanic to know before I connect you?
Customer: not that i can think of
Submitted: 1 month ago.
Category: Hyundai
Expert:  Chris (aka- Moose) replied 1 month ago.

Welcome, I'm Chris (aka Moose), my normal schedule online is around lunch and after dinner past midnight.

  • Sorry no one has helped yet.
  • I can help with this question.
  • Reply and let me know when your able to work on this concern.
Customer: replied 1 month ago.
I'm available
Expert:  Chris (aka- Moose) replied 1 month ago.

We are only permitted to help on one issue per question. Do you want my help on this question with the fob or the rear hatch?

Customer: replied 1 month ago.
rear hatch please
Expert:  Chris (aka- Moose) replied 1 month ago.

Here is the liftgate wire diagram. https://dl.dropboxusercontent.com/u/90220402/vera.pdf

Here is the liftgate trim and latch views I have. https://dl.dropboxusercontent.com/u/90220402/liftgate.pdf

We need to get the gate trim off first to get into the gate to watch the lock actuator and see if we can manually move the actuator and latch to get the gate open. Then we can test the signals to the actuator to see what is missing or what is weak and worn out using a volt ohm meter. Can you try to get in and get the gate open first.

.

Prior to completing the mandatory rating at the top of your screen. Let me know if I have not yet provided you with ~5 STAR EXCELLENT~service. Reply and let me know in more detail what you need to be pleased with my help.

Thanks Chris

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