How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Gary Your Own Question
Gary
Gary, ASE Certified Technician
Category: Hyundai
Satisfied Customers: 916
Experience:  Senior Technician
84449473
Type Your Hyundai Question Here...
Gary is online now
A new question is answered every 9 seconds

I have a 2013 Hyundai Elantra with push button start. The

Customer Question

I have a 2013 Hyundai Elantra with push button start. The car is in park. I push on the brake and push the start button. Dash lights come on, but engine does not turn over. The battery is good. The brake feels a light tight. What can I do?
JA: Have you checked the fuses? The dashboard bulbs?
Customer: where are they?
JA: Are you fixing your Elantra yourself? What have you tried so far?
Customer: No I am not. A friend tried to jump start me, but the start did not take. The dash lights are on, the radio is on and the windows rolls up and down, but no engine turn over. Another friend looked under the hood and opened the little box on top of the battery. He thinks the switch on top and in the middle may be bad. It does not look like the switch inside is connected on either side within its box.
JA: Anything else you want the mechanic to know before I connect you?
Customer: I tried what I saw on a YouTube video where you push the button once, then push it again and hold it down for 30 seconds. I tried that 3 times and it did not work. Thanks.
Submitted: 8 months ago.
Category: Hyundai
Expert:  Gary replied 8 months ago.

Hi there,

Does your friend believe you have a blown fuse under the bonnet?

Do you have another ignition key?

Where are you placing the key in the car prior to starting?

Gary

Customer: replied 8 months ago.
I think he does think that it is a blown fuse. I had only one key with me when I got in the car. Then tried my second key and it di not work either. I recently had new batteries out in both of them.
Customer: replied 8 months ago.
I tried putting the key up to the start button.
Expert:  Gary replied 8 months ago.

Ok, you need to the vehicle scanned for codes now.

The key antenna is not near the button.

Gary

Customer: replied 8 months ago.
I am cancelling this question. I do not know how to scan for codes and it is very dark outside. I will call the dealership tomorrow morning. Thanks for your help, Gary.
Expert:  Gary replied 8 months ago.

Hi again,

Calling the dealer is your best option.

Hope you can get it sorted for minimal cost.

Kind regards

Gary