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Hyundai xg350: power window..The passanger window..closed position

 
Carguy1's Avatar
  • Answered by:Carguy1
  • Hyundai Technician
  • Positive Feedback: 98.0 %
  • Accepted Answers: 773
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Customer Question

How to repair a hyundai gx350 power window. The passanger window was working just fine one minuite and the next it will not go down from the closed position. All the other windows works fine.

 

Country: United States
Make: Hyundai
Model: XG350 L

Already Tried:
I have not started to trouble shoot. I wanted to know if there was any case historys on this problem to save time and expense.

Submitted: 764 days ago.
Category: Hyundai
Value: $18
Status: CLOSED
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Expert:  Carguy1 replied 764 days ago.

Hi there! What year is the vehicle?

Customer replied 764 days ago.

It is a 2002

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Expert:  Carguy1 replied 764 days ago.

Ok, I see no TSB for a common issue with the window.
Since all others are working, it is not a fuse issue, they all use the same one.
I would start by removing the door panel and checking that the motor is getting power and ground when you work the switch.
Also, the window regulators are cable operated. If you see cables hanging out, then it is the likely issue. Normally however you will get some noise when this happens.
The two wires to the motor are blue and brown. If you get nothing then check the switch for power to it on the purple wire.
Let me know and we can take it from there.
Thanks

Customer replied 764 days ago.

I also did not mention that the passanger window will not operate from the drivers door or the passanger door window switches.

Picture
Expert:  Carguy1 replied 764 days ago.

Ok, this might actually be a problem with fuse #24 in the fuse box inside the car. It looks to supply power to the purple wire, which comes off the master switch.
Check the fuse and let me know.

Customer replied 764 days ago.

I checked the fuse with an ohm meter and there is continuity Its ok.

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Expert:  Carguy1 replied 764 days ago.

Ok, I think I would next pull out the master window switch on the driver side and check for power on the purple wire. Since it feeds both switches, you may have a break before the window switch.
It may be broken where it goes into the door. There is a solder joint so the master switch isn't the power source, the fuse and purple wire are.Carguy140610.802777581

Customer replied 763 days and 23 hours ago.

Ok, Thank you.

 

If I do need to replace any of the switches is it a dealer part or are there after market parts avalable? If so where would your recomend. Can they be purchased on line?

Accepted Answer

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Expert:  Carguy1 replied 763 days and 23 hours ago.

I am sure they are dealer only, I haven't ever searched for Hyundai parts online.
I would search Hyundai OE or factory replacement parts.

Expert TypeHyundai Technician
Category: Hyundai
Pos. Feedback: 98.0 %
Accepts: 773
Answered: 3/8/2011

Experience: I have over 25yrs experience on all makes and models. Factory trained for Subaru and Nissans

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