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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have an distinction heater ac unit and the heater won't

Customer Question

I have an Amanda distinction heater ac unit and the heater won't turn on
Submitted: 1 month ago.
Category: HVAC
Expert:  airheatman replied 1 month ago.

Can you give me complete model from inside furnace in burner compartment so I can provide guidance with this specific unit.Model will be on a label just above burners on right or left inside panel

http://i.imgur.com/U8b0GXT.jpg

Then look in blower compartment and see if we have a control board with a blinking light.If so tell me the pattern of that flash.That will indicate what is wrong and tell us where to start troubleshooting.

Customer: replied 1 month ago.
Can't get to the burner panel but I have an error code OP on the display
Customer: replied 1 month ago.
I have a green light that just blinks once
Customer: replied 1 month ago.
I have instruction booklet for CVC9/95 & MVC95
Expert:  airheatman replied 1 month ago.

I am not seeing an OP on furnace nor a blink legend .I am showing the following :

Customer: replied 1 month ago.
There is a little spy glass on the door I can look through to see error code and I see either a 0P or OP and that is the only thing that is light up on the board.
Expert:  airheatman replied 1 month ago.

THe legend I sent is all I see but does not include OP.I have opted out of the question to see if perhaps other experts may have more information and can assist.Please do not rate or reply as that will send question back to my desk and delay getting assistance..Please stand by to see if another expert can assist further.

Expert:  airheatman replied 1 month ago.

Can it be upside down "b0"

Customer: replied 1 month ago.
Well, standing in front of the furnace the error code shows OP. I don't know why it would be displayed upside down
Expert:  airheatman replied 1 month ago.

Will blower come on?

Customer: replied 1 month ago.
Nothing
Customer: replied 1 month ago.
It worked yesterday morning then last night nothing. Doesn't even turn on
Expert:  airheatman replied 1 month ago.

OK that is going to ne an issue with the ecm motor or control board.You will need to get an onsite tech to troubleshoot as I requires special tester. This should be a warranty issue.http://i.imgur.com/J7C6DhX.jpg

Customer: replied 1 month ago.
Ok
Expert:  airheatman replied 1 month ago.

Wish this was something we could troubleshoot, but without the meter almost impossible to test and messing with it can void warranty.

If you can provide serial number, last name and zip I will verify warranty