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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Can i ask questions about Goodman units here? Yes I am

Customer Question

Can i ask questions about Goodman units here?
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: Yes I am trouble shooting the switches on the board now
JA: Do you plan on doing the work yourself?
Customer: Yes unless I cant figure out It is really cold and trying to fix it before no one of the ac techs are available til next week the small heating unit is not efficient
JA: Anything else we should know to help you best?
Customer: yes I have a new goodman indoor and outdoor units central ac with heat pump and also the heater addition this is the first time we tried the heat but no hot air coming out I have put the ac to max heat to see if it is going to kick-in but no luck
Submitted: 2 months ago.
Category: HVAC
Expert:  D.E. Anderson replied 2 months ago.

Hi, how are you? Can you get me the full model and serial numbers of your equipment?

Customer: replied 2 months ago.
sure, do you see the images I have added?
Expert:  D.E. Anderson replied 2 months ago.

No, I do not. You can send them again.

Customer: replied 2 months ago.
Customer: replied 2 months ago.
Thermostat connnections
Expert:  D.E. Anderson replied 2 months ago.

Ok got it. Give me a few to pull that indoor units information and also get me the outdoor unit model and the model of the thermostat. I will be back with you after I find the information please be patient and I will help you work it out. Thank you.

Customer: replied 2 months ago.
ok. Thanks
Expert:  D.E. Anderson replied 2 months ago.

Thankyou

Customer: replied 2 months ago.
This is the Thermostat
Expert:  D.E. Anderson replied 2 months ago.

Will the system run in cool?

Expert:  D.E. Anderson replied 2 months ago.

Do you have a volt meter to take basic readings?