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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Our new heat pump (6 months old) is not heating and we are

Customer Question

our new heat pump (6 months old) is not heating and we are having a cold snap. Fan is working but blowing cold air
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: I changed one filter yesterday
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: did I need to do anything when I changed the filter (the return air filter)
Submitted: 3 months ago.
Category: HVAC
Expert:  WCohn replied 3 months ago.

Hello, my name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 3 months ago.

How cold is it outside?

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