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gotoman for ac
gotoman for ac, HVAC Technician
Category: HVAC
Satisfied Customers: 5155
Experience:  51 years of experience install design and repair of all makes and models of AC
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I have a rheem RGDG-100AUER and there is a smell coming from

Customer Question

hello I have a rheem RGDG-100AUER and there is a smell coming from vents but only when heat is on not the fan could it be a cracked heat exchange?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: yes new filter
JA: Do you plan on doing the work yourself?
Customer: if possible might need a new system
JA: Anything else we should know to help you best?
Customer: had the gas company come out and they said it wasnt a gas leak there is a sulpher like smell
Submitted: 5 months ago.
Category: HVAC
Expert:  gotoman for ac replied 5 months ago.

Russ here, Do not take any chances with unit. Have certified tech check the heat exchanger for leaks. Heat exchangers are warrantied for 20 years under normal use. Still do not take a chance on heat exchanger being cracked. Have it inspected. Russ

Expert:  gotoman for ac replied 5 months ago.

If no more questions please rate answer. Russ