How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 20090
Experience:  40+ yrs. experience as a licensed oil & gas technician.
94766
Type Your HVAC Question Here...
Rick is online now
A new question is answered every 9 seconds

I have a very basic heating system it a cast iron fake stove

Customer Question

I have a very basic heating system it a cast iron fake wood stove that runs on propane - my thermostat seemed to stop working so I bought a honeywell ct87 - I only have two wires - red and white I'm quite sure I connected them properly but it doesn't seem to work - can you help me?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: I'm not sure I know what you mean?
JA: Do you plan on doing the work yourself?
Customer: I already installed it but it does not seem to be working
JA: Sorry about that. I must have missed it. Could you tell me again?
Customer: I have a basic heat system - a cast iron stove fed by propane - the old thermostat stopped working so i just installed a honeywell CT87N - only 2 wires red and white but it doesn't work
JA: Anything else we should know to help you best?
Customer: did you read what I wrote
Submitted: 16 days ago.
Category: HVAC
Expert:  Rick replied 16 days ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. If my initial response doesn’t answer your question then let me know and we can continue our conversation.

You can't use this thermostat it is not compatible with your system. It's not millivolt compatible. You can use any millivolt compatible thermostat