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airheatman
airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8032
Experience:  Furnace, A/C and heat pump specialist.
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I have a goodman electric heat/A.C model#A36-15 it want get

Customer Question

I have a goodman electric heat/A.C model#A36-15 it want get no higher than 63 can you tell me what that might be
Submitted: 1 month ago.
Category: HVAC
Expert:  airheatman replied 1 month ago.

Thermostat will not allow you to set above 63 or room will not get above 63?

Customer: replied 1 month ago.
I can set the holding temperature at any temperature I want but it want get above 63 so what can I do about it
Customer: replied 1 month ago.
I can set the holding temperature at any temperature I want but it want get above 63
Expert:  airheatman replied 1 month ago.

OK the furnace is a 15KW heater That means you have (3) 5KW heats strips.Most likely only one or two of the elements are coming on.this can be either a bad element, a bad limit or a bad sequencer.

We would need a meter to troubleshoot. If you have a meter let me know .If not you can get an inexpensive one at Walmart for about 15 bucks if you would like to troubleshoot and I would be happy to guide you.

http://www.walmart.com/ip/Innova-3300-Equus-3300-Hands-free-Digital-Multimeter/14644665

Customer: replied 1 month ago.
Walk me through it
Customer: replied 1 month ago.
Type me through it
Expert:  airheatman replied 1 month ago.

Tell me how much you know about identifying parts like sequencer elements and limits.

Customer: replied 1 month ago.
Not much what does the element look like
Expert:  airheatman replied 1 month ago.

Give me a few minutes to upload some pics

Customer: replied 1 month ago.
Ok
Expert:  airheatman replied 1 month ago.

First picture is a sequencer

Expert:  airheatman replied 1 month ago.

Second picture is elements and limits

Customer: replied 1 month ago.
Witch one is most likely to go out picture one or two
Customer: replied 1 month ago.
Witch one is most likely to go bad
Expert:  airheatman replied 1 month ago.

Really could be either of the three.

First step is to determine if we are getting 240 volts to each element on call for heat.

Set meter to AC volts and check for 240vac between the element terminals.

See below

Expert:  airheatman replied 1 month ago.

If we have 240 the element is the problem.If not we move to sequencer

Customer: replied 1 month ago.
Ok what is the next step
Expert:  airheatman replied 1 month ago.

Did you check that?

Customer: replied 1 month ago.
No I can't find my meeter
Expert:  airheatman replied 1 month ago.

Can you take me a picture of the elements and wiring so I can point out where to check voltage next?

If you have a paper clip icon on your page you can attach using that link.Or

You can upload the pictures using the tiny pic site .

Here is a link to the site.

http://tinypic.com/

Click on Browse , select the file from your folder.then click UPLOAD NOW.

They will give you a quote to enter in the box to verify you are a human.Enter the quote and click UPLOAD NOW

You will see your picture on right side of screen.

Then copy the link URL for email & IM

Paste that link here on the site.

Customer: replied 1 month ago.
Give me a second
Expert:  airheatman replied 1 month ago.

OK

Expert:  airheatman replied 1 month ago.

Here is a generic pic. we should have 240 leaving breaker or fuses

Red goes directly to element

!. Check power from breaker or fuse No .Check power in then if power in replace fuse or breaker

2. Move red lead to element. Check for 240 between red wire to element and black into sequencer

3.Leave red on element, check power between red to element and black out of sequencer.If no power out replace sequencer.If power out of sequencer move to limit

4. Leave red to element. Check power between there and black out of limit.If no power replace limit.

5. If all is good move to element. Check between red and black at element.If power but not heating up element is broken, replace element.

4.

Expert:  airheatman replied 1 month ago.

Picture

Customer: replied 1 month ago.
Did you see the picture
Expert:  airheatman replied 1 month ago.

Not yet did you attach using the attach file link?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
I will try it again
Expert:  airheatman replied 1 month ago.

Not coming through.Did you get my pic and can you compare to identify what you have?

Customer: replied 1 month ago.
Model #isA36-15 and serial # is0001501467
Expert:  airheatman replied 1 month ago.

I have all of that info, I sent you a gen***** *****nk showing and explaining how to check.

Customer: replied 1 month ago.
you still don't have a pic
Customer: replied 1 month ago.
Did you receive the pic
Expert:  airheatman replied 1 month ago.

Still no picture .Are you attaching here on the site or trying to send by phone? The phone number on page is to the home office of JA.I will never get it if texting

http://tinypic.com/

Click on Browse , select the file from your folder.then click UPLOAD NOW.

They will give you a quote to enter in the box to verify you are a human.Enter the quote and click UPLOAD NOW

You will see your picture on right side of screen.

Then copy the link URL for email & IM

Paste that link here on the site.