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Thermostat will not allow you to set above 63 or room will not get above 63?
OK the furnace is a 15KW heater That means you have (3) 5KW heats strips.Most likely only one or two of the elements are coming on.this can be either a bad element, a bad limit or a bad sequencer.
We would need a meter to troubleshoot. If you have a meter let me know .If not you can get an inexpensive one at Walmart for about 15 bucks if you would like to troubleshoot and I would be happy to guide you.
Tell me how much you know about identifying parts like sequencer elements and limits.
Give me a few minutes to upload some pics
First picture is a sequencer
Second picture is elements and limits
Really could be either of the three.
First step is to determine if we are getting 240 volts to each element on call for heat.
Set meter to AC volts and check for 240vac between the element terminals.
If we have 240 the element is the problem.If not we move to sequencer
Did you check that?
Can you take me a picture of the elements and wiring so I can point out where to check voltage next?
If you have a paper clip icon on your page you can attach using that link.Or
You can upload the pictures using the tiny pic site .
Here is a link to the site.
Click on Browse , select the file from your folder.then click UPLOAD NOW.
They will give you a quote to enter in the box to verify you are a human.Enter the quote and click UPLOAD NOW
You will see your picture on right side of screen.
Then copy the link URL for email & IM
Paste that link here on the site.
Here is a generic pic. we should have 240 leaving breaker or fuses
Red goes directly to element
!. Check power from breaker or fuse No .Check power in then if power in replace fuse or breaker
2. Move red lead to element. Check for 240 between red wire to element and black into sequencer
3.Leave red on element, check power between red to element and black out of sequencer.If no power out replace sequencer.If power out of sequencer move to limit
4. Leave red to element. Check power between there and black out of limit.If no power replace limit.
5. If all is good move to element. Check between red and black at element.If power but not heating up element is broken, replace element.
Not yet did you attach using the attach file link?
Not coming through.Did you get my pic and can you compare to identify what you have?
I have all of that info, I sent you a gen***** *****nk showing and explaining how to check.
Still no picture .Are you attaching here on the site or trying to send by phone? The phone number on page is to the home office of JA.I will never get it if texting