Hi there. Bryant/Carrier
JA: I'll do all I can to help. How long have you been dealing with this?
JA: Do you plan on doing the work yourself?
Customer: thermostat is out, found blown 5 amp control board fuse, replaced fuse. turned breakers back on,. fuse blew, breakers off, replaced fuse, turned breakers on, fuse fine, no thermostat.
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: I don`t know. One place said to jump G and R wirtes together to start blower, but that didn`t do it. Thermostat still out.
JA: Anything else we should know to help you best?
Customer: 5 amp fuse was in the furnace control board