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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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The heat is not coming on yet I here what seems to be a

Customer Question

The heat is not coming on yet I here what seems to be a motor running from, I'm guessing the heat pump.. its re 310AAv/Jay
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Changes those out last weel week
JA: Do you plan on doing the work yourself?
Customer: only if it is something simple
JA: Anything else we should know to help you best?
Customer: set the temp to one degree over house temp, I hear a click then a motor but furnance does not come on.
Submitted: 4 months ago.
Category: HVAC
Expert:  Phil replied 4 months ago.

Hello, I need more information. What is the brand and model number of the outside unit... its on the units name plate.

Next do this test, set the thermostat 5 degrees above room temperature and tell me it the unit outside starts running or not. and if the house begins to warm up or not (feel for warm air at registers).

We can go from there

Customer: replied 4 months ago.
Figured out that the filters were pretty clogged after we had some bathroom work done. Changed them and it worked pretty fast.