Hi! Can't get my Ruud SIlhouette 2 heater to stay heating. Got it warmed up and running then it ran for a bit, warmed to 61, then stopped. I warmed it with a hair dryer and it ran a little longer, warmed to 62 or 63.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: The thermostat doesn't seem to be getting any response out of it. I turned up the thermostat, a Carrier
digital, and it seemed to get it going for a bit, then it stopped.
JA: Do you plan on doing the work yourself?
Customer: Are you selling me something or helping me?
JA: No. I'm the HVAC Technician's Assistant.
Customer: I'm working on it now, because i want it to work. I can find the information and do it myself if necessary.
JA: Anything else we should know to help you best?
Customer: We went walking and it doesn't seem to want to get pumping again. I was going to warm it for awhile. I was looking up condensor pump, because the Jacob's heating person suggested it's a condensor pump. I was going to look it up, find it, and troubleshoot.