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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Out hermostate FocusPRO TH6000 Series is blank on the

Customer Question

Out hermostate FocusPRO TH6000 Series is blank on the control screen.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: We just noticed it about i5 minutes ago as the house was getting cold. There is cool air blowing in but no heat.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: The screen on the thermostat is blank. We replaced the batteries but nothing appears on the screen.
JA: Do you plan on doing the work yourself?
Customer: It is New Year's Eve so what must be done will have to be done by us for now.
JA: Anything else we should know to help you best?
Customer: How do we get the screen on the thermostat to operate?
Submitted: 2 months ago.
Category: HVAC
Expert:  gotoman for ac replied 2 months ago.

Russ here. If you installed batteries and screen is blank. You have bad thermostat. If this is a gas furnace you remove thermostat and place a small wire between R and W on the sub base. You can also take R and W wires off and twist together. This will bring heat on.. The is temp so do not leave R and G together after house warms up. If this a heat pump get back with me for more instructions. Russ

Expert:  gotoman for ac replied 2 months ago.

Do you still need help. Russ

Customer: replied 2 months ago.
No. You were very slow getting back to us so we went for help elsewhere.
Expert:  gotoman for ac replied 2 months ago.

No problem thank.

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