Have HVAC Questions? Ask an HVAC Expert for Answers
Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.
What is the brand & model number of your water heater?
Could be a problem with the gas valve. How old is the unit?
Is it in a laundry room or other area with a lot of dust and/or debris?
Ok, given it's age I'd suggest you make a warranty claim. Call Rheem next week at
Then you could try replacing the gas valve and while it's apart pull the burner and make sure there's no water in the tubing to the burner or the pilot
I don't see that sensor in the parts list for this model. It could be an overtemp sensor could also be a FV (flammble vapor) sensor but the model you gave is not FV capable. Can you give me a picture of it? You can post a pic here by clickong on ADD FILES next to the send button
That's an over temp sensor but the specs I have for your unit don't show it. I have no info on this gas valve (it not the one in the manual I have). I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.