Have a new Carrier
40GRQ unit. Keeps shutting down, and need to restart. Have had LOTS of freezing rain, and has built up somewhat on the fins inside the exterior unit. Could that be the issue?
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: All new filters (unit installed last week), Therm set to 75, seperate thermometer in same room reads 64.
JA: Do you plan on doing the work yourself?
Customer: NO. Not qualified, and is under full warranty. Also, do you know what the "power" icon on the head unit indicates?
JA: Anything else we should know to help you best?
Customer: Normally, I would contact the seller/installers, but with the ice storm we had yesterday & last night, I'm sure they're quite busy. I'm just trying to get a handle on what I'm seeing or doing wrong.