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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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D a DSZC160241 heatpump installed in June and the heatpump

Customer Question

d a DSZC160241 heatpump installed in June and the heatpump won't come on
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: yes I checked the thermostat and the filters. It will come on in A/C mode
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: No
Submitted: 6 days ago.
Category: HVAC
Expert:  airheatman replied 6 days ago.

Does indoor or outdoor either one come on in heat mode?

Also give me model on the thermostat so we can check some wiring and settings.