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What is model on furnace?
Inducer has to be turned on some of these Goodman units when installed horizontally. Instructions are in manual that came with furnace if yours has to be rotated.
1. Do you get a error code on board?
2. Check between W and C thermostat connectons on board and see if we are still getting voltage when inducer starts back.
You may have a defective board
I understand.You can request a refund of you payment.Should be a link on your page to do so.