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Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have a customer that has a gas water heater they bought it

Customer Question

I have a customer that has a gas water heater they bought it used its a natural unit but I found out that before was installed wrong using LP gas now the flame burns very high and goes out after a few minutes after I light it
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: it's a seal unit plus smoke came out the air inlet's
JA: Do you plan on doing the work yourself?
Customer: I am a contractor Yes
JA: Anything else we should know to help you best?
Customer: No Just want do you think think Mite be wrong I checked the WC burning it's at 5.65
Submitted: 6 months ago.
Category: HVAC
Expert:  Gaztech replied 6 months ago.

Welcome to Just Answer, my name is Luke

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Can you give exact Make and model number please?