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Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 361
Experience:  Owner at Gaztech
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My Gen4 heater cuts off after a few minutes. I have cleaned

Customer Question

My Gen4 heater cuts off after a few minutes. I have cleaned the filter but it hasn't' helped. Can't find my manual. I have had this for at least 3 yeArs.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: It started doing this the first time I turned it on this fall.
JA: Do you plan on doing the work yourself?
Customer: If I can.
JA: Anything else we should know to help you best?
Customer: I installed New heating units last season and it was ok when I turned it off in the spring.
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: Sorry I lost you for a bit. To answer your last question, the filters are clean, what do you mean about thermostat setting?
Submitted: 18 days ago.
Category: HVAC
Expert:  Gaztech replied 18 days ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get credited for assisting you if you click the 5 star rating when we are done

Are you ready?

Here is your manual

https://www.manualslib.com/manual/881738/Edenpure-Quartz-Infrared-Portable-Heater.html?page=4#manual

Expert:  Gaztech replied 12 days ago.

Hello??

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