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Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 360
Experience:  Owner at Gaztech
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I have a rheem heat and a/c unit with a heat pump, the

Customer Question

i have a rheem heat and a/c unit with a heat pump , the inside coil heat strips work and the a/c unit works , when you set the thermostat to heat pump the outside unit will come on and run just for a few minutes and then shut off, any ideals
Submitted: 18 days ago.
Category: HVAC
Expert:  Gaztech replied 18 days ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get credited for assisting you if you click the 5 star rating when we are done

What is make and model of heat pump

Expert:  Gaztech replied 18 days ago.

Anyways, the heat pump is locking out on safety limit for some reason and sends signal to furnace to take over.

Customer: replied 18 days ago.
N' 13pjl48a01 is the model
Expert:  Gaztech replied 18 days ago.

Set t-stat 1 degree above room temperature and test it now, if you set more it can switch to furnace