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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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We have a brand new trade Xbox furnace and the furnace will

Customer Question

We have a brand new trade Xbox furnace and the furnace will not start
JA: Did you check the furnace's filters?
Customer: They are a little dirty
JA: Do you plan on doing the work yourself?
Customer: I can try,
JA: Anything else we should know to help you best?
Customer: Just need to get it to light off.
Submitted: 2 months ago.
Category: HVAC
Expert:  airheatman replied 2 months ago.

Can you give me complete model from inside furnace in burner compartment so I can provide guidance with this specific unit.Model will be on a label just above burners on right or left inside panel

http://i.imgur.com/U8b0GXT.jpg

Then look in blower compartment and see if we have a control board with a blinking light.If so tell me the pattern of that flash.That will indicate what is wrong and tell us where to start troubleshooting.

Customer: replied 2 months ago.
TUE1B080A9481AESteady flashing light looks slow to me
Expert:  airheatman replied 2 months ago.

Slow flash is normal. Power on but no call for heat.

1. Is thermostat calling for heat?

2.If so did you check batteries if battery powered?

3.Can you do some hands on troubleshooting?

Expert:  airheatman replied 2 months ago.

Here is diagnostic chart