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Gaztech
Gaztech, HVAC Technician
Category: HVAC
Satisfied Customers: 435
Experience:  Owner at Gaztech
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The heater in my charm glow electric fireplace isn't

Customer Question

the heater in my charm glow electric fireplace isn't working-any solutions?
JA: Just to clarify, what type of fireplace is this?
Customer: 10069 freestanding electric
JA: Do you plan on doing the work yourself?
Customer: if I can
JA: Anything else we should know to help you best?
Customer: I have a remote
Submitted: 4 months ago.
Category: HVAC
Expert:  Gaztech replied 4 months ago.

Welcome to Just Answer, my name is Luke

NOTE: I can only get credited for assisting you if you click the 5 star rating when we are done

I am including a link for service manual of the unit, first thing I would check is the cut out switch, I has a center push button to reset. refer page 4 and locate cutout then read carefuly and follow instructions to disassemble

http://www.electricfireplacesdirect.com/pdfs/dimplex-techdoc-parts-service-stoves/CS1205.pdf

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