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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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My venstar thermostat is off line and I cant get it bqck on,

Customer Question

my venstar thermostat is off line and I cant get it bqck on
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: I dont know. I am not at the location. It has done this before and I got it back on line when I was there.
JA: Do you plan on doing the work yourself?
Customer: no, I dont have access to the unit. I am at a different location and cant get it to come back on line from my telephone
JA: Anything else we should know to help you best?
Customer: No, I have my user name and password ***** can track what has been going on but cannot make it wor from my phonfe
Submitted: 26 days ago.
Category: HVAC
Expert:  BillyHvac replied 22 days ago.

My name is***** see your question stumped the panel here.

I just logged on and saw you had not received an answer yet.

I am willing to help you if you still need assistance. Just let me know how the project is going and I can help you or close this question for you.

Once again I apologize for the delay.

Billy

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