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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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I have my fireplace remotely managed. When I switch it on

Customer Question

Hi, I have my fireplace remotely managed. When I switch it on with the remote it works, but over time it slowly turns itself off as if I press the remote - but I don't...
JA: OK. To minimize me, please click the down arrow at the top right corner of this box.
Customer: Managed via a remote control I mean
JA: Just to clarify, what type of fireplace is this?
Customer: Type? Gas...
JA: Do you plan on doing the work yourself?
Customer: Yes, unless it's more complicated
JA: Anything else we should know to help you best?
Customer: No
Submitted: 29 days ago.
Category: HVAC
Expert:  Tim H. replied 26 days ago.

Hi, I'm Tim and I'm an HVAC expert here to assist you with your questions. Thanks for the opportunity to help!

Expert:  Tim H. replied 26 days ago.

Please provide all the information I ask for since I'm not onsite. At the end of our dialog you will be asked to rate my service, but please wait until then and all your question(s) have been answered satisfactorily. If you are not satisfied, I'd appreciate it if you'd tell me why before leaving a negative rating and allow me to continue to work with you until we are able to both agree on an outcome to follow. Thanks for your business!

Have you replaced the thermopile?

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