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airheatman, HVAC Technician
Category: HVAC
Satisfied Customers: 8067
Experience:  Furnace, A/C and heat pump specialist.
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I have a Eden Pure heater that will not work-it keeps

Customer Question

I have a Eden Pure heater that will not work-it keeps printing that it is not level-what can i do to get it to work . i AM COLD .
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just this week-it worked well for 3 days.
JA: Do you plan on doing the work yourself?
Customer: nO
JA: Anything else we should know to help you best?
Customer: THIS WAS THE FIRST TIME I USED this heater-we have had it for a couple of years
Submitted: 6 months ago.
Category: HVAC
Expert:  airheatman replied 6 months ago.

THis is a very common issue with these heaters. First step is to lay heater on its side for about a half hour, then try.If that does not reset, next step will require dismantling and checking the level switch

Customer: replied 6 months ago.
Where is the switch after i dismantle the Eden Pure?
Expert:  airheatman replied 6 months ago.

You can see it in the picture below and watch the video to see how to get to it.

Customer: replied 6 months ago.
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.

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