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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Oh no I am seeking help with a thermostat, the thermostat

Customer Question

Hi, oh no I am seeking help with a thermostat
JA: Just to clarify, do you think this is a larger HVAC problem, or something specific to the thermostat?
Customer: the thermostat display was blank so I thought maybe it needed new batteries i replaced them but still nothing shows on the display
JA: Do you plan on doing the work yourself?
Customer: the heat is on
JA: Anything else we should know to help you best?
Customer: i will try please suggest
Submitted: 1 month ago.
Category: HVAC
Expert:  WCohn replied 1 month ago.

Hello, my name is ***** ***** I look forward to helping you!

Expert:  WCohn replied 1 month ago.

Do you have a wire labeled "C"

Customer: replied 1 month ago.
i do not see a wire labeled C
Customer: replied 1 month ago.
what's next?
Customer: replied 1 month ago.
are you there?
Expert:  WCohn replied 1 month ago.

Sorry, I had a phone call.

Expert:  WCohn replied 1 month ago.

What brand of thermostat is it?