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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 6022
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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We had a power surge, possible lightning strike, water

Customer Question

We had a power surge, possible lightning strike, water heater does not heat is repair possible?
JA: Did you double-check the thermostat's settings? And what about the filters?
Customer: no but I will
JA: Do you plan on doing the work yourself?
Customer: if possible
JA: Anything else we should know to help you best?
Customer: what should thermoset do? neither of the small red lights come on, nor does the thermostat light up
Submitted: 4 months ago.
Category: HVAC
Expert:  Rick replied 4 months ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

What is the brand and moel number of your water heater?

Expert:  Rick replied 4 months ago.

That info is on the rating tag which should be on the front of the heater