How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick
Rick, HVAC Supervisor
Category: HVAC
Satisfied Customers: 19554
Experience:  40+ yrs. experience as a licensed oil & gas technician.
94766
Type Your HVAC Question Here...
Rick is online now
A new question is answered every 9 seconds

I have 3 error codes e02 e04 e37 what do these mean? And how

Customer Question

I have 3 error codes e02 e04 e37 what do these mean? And how do I get an error code manual so that I don't need to bother anyone in the future!
JA: How old is the appliance? Have you gotten error messages before?
Customer: It's about 7 years old and yes I get error codes like this every fall when it's time for big heat! I have a boiler mate for my hot water, so it's not like the boiler hasn't ran in 6 months!
JA: Do you plan on doing the work yourself?
Customer: Yes!
JA: Anything else we should know to help you best?
Customer: No! If you need model or serial numbers I have them!
Submitted: 1 month ago.
Category: HVAC
Expert:  Rick replied 1 month ago.

Welcome to Just Answer, my name is ***** ***** I will do my best to help you with your issue. First I’ll need some more info so I have a more complete picture of you situation.

I need the brand and model number of your boiler.

Customer: replied 1 month ago.
Weil McLain Ultra model# ***** serial number emem476269
Expert:  Rick replied 1 month ago.

E02 is ignition failure, E04 is power lost after lock out (did you turn the power of to try a reset?). E37 is return temp sensor open circuit (bad sensor or bad connection to sensor)
Here's a link to the control manual
https://www.mediafire.com/?bl433brk5p4c3f4

Click on the green downlaod tab at the top right of the page.

Expert:  Rick replied 1 month ago.

Do you have more questions?