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Phil
Phil, Mechanical Engineer
Category: HVAC
Satisfied Customers: 5648
Experience:  Retired HVAC/ Electrical & Boiler contractor. Industrial
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Battery pack won,t lock into receiver, just since i

Customer Question

battery pack won,t lock into receiver
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just since i installed new batteries, old ones had leaked when not in use over summer
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: unit was set up in 2007, receiver is freestanding on brick hearth
JA: Just to clarify, what type of fireplace is this?
Customer: empire
Submitted: 1 month ago.
Category: HVAC
Expert:  HVAC Guru replied 1 month ago.

Hello, one minute while I get some information together.

Expert:  HVAC Guru replied 1 month ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am HVAC Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

What is the make and model of the unit?